Main highlights:
- One of the X users filed a complaint with X about OKX freezing four accounts.
- Star Xu said compliance rules take precedence over social media pressure.
- The user admitted fault and apologized to the exchange.
On January 11, 2026, an X user named captain0bunny posted a tweet that caused a great deal of hate and anger online. According to the user and his tweet, he claimed that 40,000 USDT was held USDG He called the funds, which were frozen across four OKX accounts, “life-saving money” that was urgently needed.
This user also posted that he has been an avid Exchange user for 12 years. He watched the exchange transform from OKCoin to OKEx and finally OKX. He also holds OKB tokens and believes that OKX is one of the best Chinese exchanges, ranking Binance second among Chinese exchanges.
The situation further escalated when he revealed that he had a family emergency. His father reportedly met with an accident at work and lost three fingers in a mechanical accident, and he urgently needed money for his father’s surgery. He said the frozen funds were to be collected over time and used to pay for medical expenses.
This combination of frozen funds, personal loyalty to OKX, and a medical crisis fueled strong emotional reactions and public anger on social media.
https://t.co/aSW6zFwWGk
— Little Rabbit Jiji (@captain0bunny) January 11, 2026
Risky account purchases and frozen deposits
Further details revealed that in late 2023, the user purchased four third-party KYC OKX accounts after being unable to participate in the OKX Jumpstart event from mainland China. The account was inactive until November 2025, the same month he allegedly moved 10,000 accounts USDG I logged into each of these accounts so that I could participate in the exchange. USDG We offer promotions up to 10% APY.
When he tried to withdraw his funds, the user noticed that his account was frozen and the exchange required registered account holders to authenticate with a selfie. The user then admitted to purchasing the account, provided on-chain evidence and account access details, and said he offered to accept an audit, fine, or loss of profits.
OKX founder defends account freeze
OKX founder Star Xu later responded to a tweet rejecting calls from users to unfreeze his account, citing social media pressure. He said ignoring registered KYC IDs based on emotional claims violates anti-money laundering and anti-fraud laws and puts user assets at risk.
The founder added in the post that account trading clearly violates the exchange’s service agreement, which is why the account was frozen and facial recognition was performed in the first place.
Starr even said that the exchange would only consider further migration if three conditions were met. The terms offered included that registered account holders formally relinquish ownership of their accounts and assets, that their accounts would not be subject to legal freezes, law enforcement investigations, or compliance risks, and that users provide verifiable evidence of funds that meet regulatory standards.
The founders also stressed that compliance decisions cannot be changed through emotional appeals or online pressure, and there will be no exceptions for non-compliance.
Imagine the following situation. If you purchase someone else’s account and the original account holder is able to provide valid and complete identification information, such as proof of identity, clearly claims that the account is theirs, and requests the platform to reset the account’s login, currency withdrawal, and other permissions, should OKX trust the party who can prove the account’s identity, or should it trust the party who cannot provide identification information and relies solely on the individual’s claims?… https://t.co/ICIbV9mPPT
— Star (@star_okx) January 12, 2026
User follow-up
In a subsequent post, the user thanked supporters and crypto KOLs and clarified that on-chain staking was the cause of the liquidity issue and that no help was needed in raising funds.
He said he would follow Star Xu’s suggestion and contact the KYC account registrant through legal means, and also promised to donate half of the recovered funds to charity.
update:
I read all your comments. Some are caring and comforting, while others have pertinent opinions. Thank you again!All of my digital assets are collateralized on-chain and are difficult to redeem in the short term, creating short-term liquidity constraints. You don’t need anyone to help you or make a phone call.
Follow @star_okx…
— Little Rabbit Jiji (@captain0bunny) January 12, 2026
He accepted responsibility for the compliance mistake, publicly apologized to the exchange and its official account, and said he trusted the exchange’s integrity. He concluded his post by saying he would treat the loss like a settlement and move on.
Also read: OKX-MANTRA dispute intensifies during OM token migration
